Last Updated: May 27, 2024

This Privacy Policy describes Our policies and procedures regarding the collection, use and disclosure of Your information when You use the Service and informs You of Your privacy rights and how the law protects You.

We use Your personal data to provide and improve the Service. By using the Service, You consent to the collection and use of information in accordance with this Privacy Policy.

Interpretation and definitions

Interpretation

Words whose initial letter is capitalized have defined meanings under the following conditions. The following definitions will have the same meaning regardless of whether they appear in the singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our Service or portions of our Service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for the election of directors or other management authority.
• Company (referred to as “the Company,” “We,” “Us,” “Our” or “Our” in this Agreement) refers to the International Center for the Treatment of Violence.
• Cookies are small files that a website places on your computer, mobile device or any other device that contain details of your browsing history on that website, among their many uses.
• Country refers to: Colombia
• Device means any device that can access the Service, such as a computer, cell phone or digital tablet.
• Personal data is any information that relates to an identified or identifiable individual.
• Service refers to the website.
• Service Provider means any natural or legal person who processes data on behalf of the Company. Refers to third party companies or persons employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.
• Usage Data refer to data collected automatically, either generated by the use of the Service or by the Service’s own infrastructure (for example, the duration of a visit to a page).
• Website refers to the International Center for the Treatment of Violence, accessible at https://tratamientoviolencias.com/
• You means the person accessing or using the Service, or the company or other legal entity on behalf of which such person is accessing or using the Service, as applicable.

Collection and use of your personal data

Types of data collected

Personal information

When using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• E-mail address
• First and last name
• Telephone number
• Usage data

Usage data

Usage data is automatically collected when you use the Service.

Usage Data may include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service using or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, the unique identification of your mobile device, the IP address of your mobile device, your operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service using a mobile device.

Tracking technologies and cookies

We use cookies and similar tracking technologies to track activity on Our Service and store certain information. The tracking technologies used are beacons, tags and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser setting so that it will refuse cookies, our Service may use cookies.
• Web beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also known as clear gifs, pixel tags and single-pixel gifs) that allow the Company, for example, to count users who have visited those pages. or opened an email and for other website-related statistics (e.g., to record the popularity of a particular section and to verify system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent cookies remain on your personal computer or mobile device when you log off, while session cookies are deleted as soon as you close your web browser. Learn more about cookies in the website article Privacy Policies .

We use session and persistent cookies for the purposes detailed below:

• Necessary/essential cookies Type: Session Cookies

  Managed by: We

  Purpose: These cookies are essential to provide you with the services available through the website and allow you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services you have requested cannot be provided and we only use these Cookies to provide those services to you.

• Cookie Policy / Cookie Acceptance Notice Type: Persistent Cookies

  Managed by: We

  Purpose: These Cookies identify whether users have accepted the use of cookies on the Website.

• Functionality Cookies Type: Persistent Cookies

  Managed by: We

  Purpose: These Cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to prevent you from having to re-enter your preferences each time you use the website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookie Policy or the Cookies section of our Privacy Policy.

Use of your personal data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including monitoring the use of our Service.
• To administer Your Account: to administer Your registration as a user of the Service. The Personal Data You provide may give You access to different functionalities of the Service that are available to You as a registered user.
• For the execution of a contract: the development, fulfillment and performance of the contract for the purchase of the products, goods or services You have purchased or any other contract with Us through the Service.
• To contact You: To contact you by email, phone calls, SMS or other equivalent forms of electronic communication, such as push notifications from a mobile application about updates or informational communications related to contracted functionalities, products or services, including security updates. when necessary or reasonable for implementation.
• To provide You with news, special offers and general information about other goods, services and events we offer that are similar to those you have already purchased or inquired about, unless you have opted out of receiving such information.
• To handle Your requests: To attend and manage Your requests to Us.
• For commercial transfers: we may use your information to evaluate or carry out a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which personal data we hold about users of our service is among the assets transferred.
• For other purposes: we may use your information for other purposes, such as analyzing data, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share your personal information in the following situations:

• With service providers: we may share your personal information with service providers to monitor and analyze the use of our service and communicate with you.
• For commercial transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing or acquisition of all or a portion of Our business to another company.
• With affiliates: We may share your information with Our affiliates, in which case We will require them to abide by this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share your information with our business partners to offer you certain products, services or promotions.
• With other users: when you share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed externally.
• With your consent: we may disclose your personal information for any other purpose with your consent.

Retention of your personal data

The Company will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we must retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except where this data is used to strengthen the security or improve the functionality of Our Service, or where We are legally required to retain this data for longer periods of time.

Transfer of your personal data

Your information, including Personal Data, is processed at the Company’s operating offices and at any other location where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside Your state, province, country or other governmental jurisdiction where data protection laws may differ from those in Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your acceptance of that transfer.

The Company will take all steps reasonably necessary to ensure that Your Data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data to an organization or country will take place unless there are adequate controls in place, including the security of Your Data and other personal information.

Delete your personal data

You have the right to delete or request that we assist you in deleting personal information that we have collected about you.

Our Service may provide You with the ability to delete certain information about You from the Service.

You may update, modify or delete Your information at any time by logging into Your Account, if You have one, and visiting the account settings section that allows You to manage Your personal information. You may also contact us to request access to, correct or delete any personal information You have provided to us.

Please note, however, that we may need to retain certain information when we have a legal obligation or a legal basis to do so.

Disclosure of your personal data

Business transactions

If the Company is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.

Compliance with the law

In certain circumstances, the Company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Other legal requirements

The Company may disclose your personal data in good faith when it believes that such action is necessary to:

• Fulfilling a legal obligation
• Protect and defend the rights or assets of the Company.
• Prevent or investigate possible irregularities in connection with the Service.
• Protect the personal safety of Service Users or the public.
• Protect against legal liability.

Security of your personal data

The security of your personal data is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Children’s privacy

Our Service is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you know that your child has provided us with personal data, please Contact Us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to delete that information from our servers.

If We need to rely on consent as the legal basis for processing Your Information and Your Country requires parental consent, We may require Your parental consent before collecting and using that information.

Links to other websites

Our Service may contain links to other websites that are not operated by Us. If you click on a third party link, you will be directed to that third party’s site. We strongly encourage you to review the Privacy Policy of each site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will notify you by email and/or a prominent notice on Our Service, prior to the change becoming effective and will update the “Last Updated” date at the top of this Privacy Policy.

You are encouraged to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

Contact us

If you have any questions about this Privacy Policy, you may contact us:

• By e-mail: admin@tratamientoviolencias.